Utilities and field crews

KeepKeep thethe crewcrew readyready forfor thethe nextnext visit.visit.

Plan field assignments around available people, vehicles and equipment. Follow submitted updates and give the next crew access to the job’s useful history.

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Field coordination

PreparePrepare thethe visitvisit beforebefore thethe crewcrew leaves.leaves.

Give dispatchers the requirements and resource information they need to allocate a practical visit.

Monday · Depot runDraft06:0008:0010:00 Marco T.PLT-204 · Depot run · 06:00–10:00 Assignment ready for review

Review skills and availability

Compare crew suitability and commitments before assigning the job.

Explore crew planning
Generator · EQ-42In useCurrent custodianAlex Morgan

Check the vehicle and equipment

Review asset availability, custody and reported faults before sending the crew.

Explore equipment allocation
Job J-1048AssignedInspect depot gate North depot · Marco T.Assigned to Marco T.Site instructions available in the field app Updated from the field app

Bring updates back from the site

Use notes, photos and completion details to keep the office informed as the visit progresses.

Explore field updates
How it connects

GiveGive thethe dispatcherdispatcher aa supportedsupported choice.choice.

A job’s requirements inform a suggested crew and vehicle pairing. Review the proposal before assigning it.

Explore dispatchExplore dispatchExplore dispatchField jobSuggested crewProposed vehicleDispatcher review
In the platform

PlanPlan thethe queuequeue andand thethe routeroute togethertogether

Review the jobs awaiting a crew and inspect a proposed route, including timing and available vehicle information.

Utilities and field crewsDispatch console11 jobsJobStatusCrewChecksWO-4815 · Coolant leakTriton LMN-330 · Bay 1 · 22 min overRunning lateTBTom B.2/6High9:00WO-4827 · Exhaust rattleHilux GHK-44 · Bay 1 · 8 min overRunning lateSWSam W.0/3Medium9:15JOB-2207 · Airport transferRanger QRX-118 · en routeOn the roadAMAva M.2High9:45JOB-2216 · Site visitCremorne · en routeOn the roadPKPriya K.4/4Medium10:00JOB-2212 · Depot runRanger DKP-55 · en routeOn the roadSWSam W.1Medium10:15JOB-2210 · Site deliveryCollingwood depot · pickupNeeds crewUnassigned—Medium10:30WO-4821 · Brake pads & rotorsHilux PLT-204 · Bay 3In bayMTMarco T.3/5High11:00JOB-2214 · Rego inspectionTriton PLT-991 · pickupNeeds crewUnassigned—Medium11:00WO-4830 · Tyre rotationHilux ABC-12 · Bay 2In bayNRNadia R.5/5Low12:00WO-4824 · Oil & filterRanger DKP-55 · Bay 4In bayLPLeo P.1/4Low12:30WO-4833 · Brake linesTriton ABC-12 · Bay 2In bayTBTom B.2/4High13:0012Macaulay Rd depot · 8:20–8:50343.9 m low bridge · avoidedB-double · XQ-4471General freight · 4 stopsRestriction avoidedHeight4.3 mLength25.0 mMass62.5 tAxles9Distance13 kmDrive29 minArrive10:40 AMRe-route around restrictionsLow bridge 3.9 m · Kensington#StopWindowStatusVehicle routing profile
Keep the details connected

KeepKeep thethe nextnext visitvisit moving.moving.

Keep the next crew informed

Use the job history and previous field notes to prepare a return visit.

Explore visit history
Pre-start checkMaintenance request PLT-204Needs approvalBrake warning lightBrakesBefore next trip MR-3382 · Ava M.

Keep vehicles ready between visits

Assess reported faults and upcoming service requirements alongside the next assignment.

Explore fleet maintenance

MatchMatch connectivityconnectivity toto youryour operatingoperating area.area.

Discuss the locations your crews visit and the device or satellite options needed where mobile coverage is limited.

Explore remote coverage
Your questions

WhatWhat youyou needneedtoto know.know.

It brings assignments, vehicle and equipment information, and submitted field updates into the same planning process.

Technician suggestions include relevant skill and availability information for review. Assignment remains a separate decision.

Authorised users can inspect available job history and previous completion information when preparing a visit.

Do not assume that. Confirm the mobile flow, device storage and connection requirements for the functions your crews need.

Use the dispatch queue to review incoming and unassigned jobs. Check the location and requirements alongside crew availability. A supervisor can then select the appropriate resources.

Field forms can collect the location, details and photos needed for review. Keep questions relevant to the visit. The office can use the submission to plan the next action.

Keep equipment identities and holders in the asset register. Use custody transfers when equipment changes hands. Review acceptance to establish who currently holds it.

Review the vehicle’s service needs and reported faults before assigning another visit. Coordinate those decisions with the workshop. A current availability view helps avoid conflicting plans.

SeeSee howhow aa fieldfield visitvisit movesmoves fromfrom planplan toto follow-up.follow-up.

Show us your current process. We’ll walk through utilities and field crews with the vehicles, people and information your team needs.

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IntelliTrac provides fleet, telematics and field-operations software in Australia. Call 1300 767 492.